增加工单相关接口定义

pkg/rpc/protos/models/model_user_ticket.proto

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+syntax = "proto3";
+option go_package = "./pb";
+
+package pb;
+
+import "models/model_user_ticket_category.proto";
+import "models/model_user.proto";
+import "models/model_user_ticket_log.proto";
+
+// 工单
+message UserTicket {
+	int64 id = 1;
+	int64 categoryId = 2;
+	int64 userId = 3;
+	string subject = 4;
+	string body = 5;
+	string status = 6;
+	int64 createdAt = 7;
+	int64 lastLogAt = 8;
+
+	UserTicketCategory userTicketCategory = 30;
+	User user = 31;
+	UserTicketLog latestUserTicketLog = 32;
+}

pkg/rpc/protos/models/model_user_ticket_category.proto

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+syntax = "proto3";
+option go_package = "./pb";
+
+package pb;
+
+// 工单分类
+message UserTicketCategory {
+	int64 id = 1;
+	string name = 2;
+	bool isOn = 3;
+}

pkg/rpc/protos/models/model_user_ticket_log.proto

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+syntax = "proto3";
+option go_package = "./pb";
+
+package pb;
+
+import "models/model_admin.proto";
+import "models/model_user.proto";
+
+// 工单日志
+message UserTicketLog {
+	int64 id = 1;
+	int64 adminId = 2;
+	int64 userId = 3;
+	int64 ticketId = 4;
+	string status = 5;
+	string comment = 6;
+	int64 createdAt = 7;
+	bool isReadonly = 8;
+
+	Admin admin = 30;
+	User user = 31;
+}

pkg/rpc/protos/service_user_ticket.proto

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+syntax = "proto3";
+option go_package = "./pb";
+
+package pb;
+
+import "models/model_user_ticket.proto";
+import "models/rpc_messages.proto";
+
+// 工单服务
+service UserTicketService {
+	// 创建工单
+	rpc createUserTicket(CreateUserTicketRequest) returns (CreateUserTicketResponse);
+
+	// 修改工单
+	rpc updateUserTicket(UpdateUserTicketRequest) returns (RPCSuccess);
+
+	// 删除工单
+	rpc deleteUserTicket(DeleteUserTicketRequest) returns (RPCSuccess);
+
+	// 计算工单数量
+	rpc countUserTickets(CountUserTicketsRequest) returns (RPCCountResponse);
+
+	// 列出单页工单
+	rpc listUserTickets(ListUserTicketsRequest) returns (ListUserTicketsResponse);
+
+	// 查找单个工单
+	rpc findUserTicket(FindUserTicketRequest) returns (FindUserTicketResponse);
+}
+
+// 创建工单
+message CreateUserTicketRequest {
+	int64 userTicketCategoryId = 1;
+	string subject = 2;
+	string body = 3;
+}
+
+message CreateUserTicketResponse {
+	int64 userTicketId = 1;
+}
+
+// 修改工单
+message UpdateUserTicketRequest {
+	int64 userTicketId = 1;
+	int64 userTicketCategoryId = 2;
+	string subject = 3;
+	string body = 4;
+}
+
+// 删除工单
+message DeleteUserTicketRequest {
+	int64 userTicketId = 1;
+}
+
+// 计算工单数量
+message CountUserTicketsRequest {
+	int64 userId = 1;
+	int64 userTicketCategoryId = 2;
+	string status = 3;
+}
+
+// 列出单页工单
+message ListUserTicketsRequest {
+	int64 userId = 1;
+	int64 userTicketCategoryId = 2;
+	string status = 3;
+	int64 offset = 4;
+	int64 size = 5;
+}
+
+message ListUserTicketsResponse {
+	repeated UserTicket userTickets = 1;
+}
+
+// 查找单个工单
+message FindUserTicketRequest {
+	int64 userTicketId = 1;
+}
+
+message FindUserTicketResponse {
+	UserTicket userTicket = 1;
+}

pkg/rpc/protos/service_user_ticket_category.proto

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+syntax = "proto3";
+option go_package = "./pb";
+
+package pb;
+
+import "models/model_user_ticket_category.proto";
+import "models/rpc_messages.proto";
+
+// 工单分类服务
+service UserTicketCategoryService {
+	// 创建分类
+	rpc createUserTicketCategory(CreateUserTicketCategoryRequest) returns (CreateUserTicketCategoryResponse);
+
+	// 修改分类
+	rpc updateUserTicketCategory(UpdateUserTicketCategoryRequest) returns (RPCSuccess);
+
+	// 删除分类
+	rpc deleteUserTicketCategory(DeleteUserTicketCategoryRequest) returns (RPCSuccess);
+
+	// 查找所有分类
+	rpc findAllUserTicketCategories(FindAllUserTicketCategoriesRequest) returns (FindAllUserTicketCategoriesResponse);
+
+	// 查找所有启用中的分类
+	rpc findAllOnUserTicketCategories(FindAllOnUserTicketCategoriesRequest) returns (FindAllOnUserTicketCategoriesResponse);
+
+	// 查询单个分类
+	rpc findUserTicketCategory(FindUserTicketCategoryRequest) returns (FindUserTicketCategoryResponse);
+}
+
+// 创建分类
+message CreateUserTicketCategoryRequest {
+	string name = 1;
+}
+
+message CreateUserTicketCategoryResponse {
+	int64 userTicketCategoryId = 1;
+}
+
+// 修改分类
+message UpdateUserTicketCategoryRequest {
+	int64 userTicketCategoryId = 1;
+	string name = 2;
+	bool isOn = 3;
+}
+
+// 删除分类
+message DeleteUserTicketCategoryRequest {
+	int64 userTicketCategoryId = 1;
+}
+
+// 查找所有分类
+message FindAllUserTicketCategoriesRequest {
+
+}
+
+message FindAllUserTicketCategoriesResponse {
+	repeated UserTicketCategory userTicketCategories = 1;
+}
+
+// 查找所有启用中的分类
+message FindAllOnUserTicketCategoriesRequest {
+
+}
+
+message FindAllOnUserTicketCategoriesResponse {
+	repeated UserTicketCategory userTicketCategories = 1;
+}
+
+// 查询单个分类
+message FindUserTicketCategoryRequest {
+	int64 userTicketCategoryId = 1;
+}
+
+message FindUserTicketCategoryResponse {
+	UserTicketCategory userTicketCategory = 1;
+}

pkg/rpc/protos/service_user_ticket_log.proto

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+syntax = "proto3";
+option go_package = "./pb";
+
+package pb;
+
+import "models/model_user_ticket_log.proto";
+import "models/rpc_messages.proto";
+
+// 工单日志服务
+service UserTicketLogService {
+	// 创建日志
+	rpc createUserTicketLog(CreateUserTicketLogRequest) returns (CreateUserTicketLogResponse);
+
+	// 删除日志
+	rpc deleteUserTicketLog(DeleteUserTicketLogRequest) returns (RPCSuccess);
+
+	// 查询日志数量
+	rpc countUserTicketLogs(CountUserTicketLogsRequest) returns (RPCCountResponse);
+
+	// 列出单页日志
+	rpc listUserTicketLogs(ListUserTicketLogsRequest) returns (ListUserTicketLogsResponse);
+}
+
+// 创建日志
+message CreateUserTicketLogRequest {
+	int64 userTicketId = 1;
+	string status = 2;
+	string comment = 3;
+}
+
+message CreateUserTicketLogResponse {
+	int64 userTicketLogId = 1;
+}
+
+// 删除日志
+message DeleteUserTicketLogRequest {
+	int64 userTicketLogId = 1;
+}
+
+// 查询日志数量
+message CountUserTicketLogsRequest {
+	int64 userTicketId = 1;
+}
+
+// 列出单页日志
+message ListUserTicketLogsRequest {
+	int64 userTicketId = 1;
+	int64 offset = 2;
+	int64 size = 3;
+}
+
+message ListUserTicketLogsResponse {
+	repeated UserTicketLog userTicketLogs = 1;
+}